Privacy Notice

Effective Date: September 6, 2026
Last Updated: September 6, 2026

Unmade Inc., a Delaware corporation ("Unmade Inc.," "we," "us," or "our"), operates unmade.design (the "Site") and respects your privacy. This Privacy Notice explains how we collect, use, disclose, and protect personal information when you visit the Site, submit an inquiry through our forms, or book a meeting with us.

Unmade Design Group, S.A. de C.V. is Unmade’s Mexican operating entity and may provide services where it is identified as the relevant contracting entity in a proposal, services agreement, or other written communication. Unless we tell you otherwise in writing, Unmade Inc. is the controller responsible for personal information collected through the Site.

This Notice applies to visitors and prospective clients in Mexico, the United States, the European Economic Area, the United Kingdom, and other locations where we make the Site available.

1. Personal Information We Collect

We collect personal information that you choose to provide when you contact us or request information about our services. This may include your name, work email address, phone number, company name, website URL, role, the contents of your message, and any other information you choose to submit through our Typeform inquiry form.

When you book a meeting through Calendly, we may collect the information you provide for scheduling, such as your name, email address, company details, selected meeting time, and any notes you add.

We also collect certain information automatically when you use the Site. This may include your IP address, browser and device type, operating system, approximate location derived from your IP address, pages viewed, referral source, interactions with the Site, and similar usage data. We collect this information through cookies and similar technologies, including Google Analytics 4, Microsoft Clarity, and the Meta Pixel.

2. How We Use Personal Information

We use personal information to:

• respond to inquiries and assess whether our services may be relevant to you;
• schedule and manage meetings you request;
• operate, secure, maintain, and improve the Site;
• understand how visitors use the Site and improve our content, experience, and services;
• measure the performance of our marketing and advertising; and
• comply with legal obligations and protect our rights, property, and users.

We do not sell or rent personal information. We do not disclose personal information to other organizations for their own independent marketing purposes.

3. Service Providers and Advertising / Analytics Tools

We use trusted third-party providers to help us operate the Site and the services described in this Notice. Depending on how you interact with the Site, these providers may process limited personal information on our behalf or receive information through cookies and similar technologies.

These providers are subject to their own privacy terms and may process data in countries other than the country where you live. We do not authorize them to use personal information we provide for their own independent marketing purposes.

4. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate the Site, understand usage, improve performance, and measure marketing activity.

Some technologies are necessary for the Site to function. Others, including analytics and advertising technologies, may be optional depending on your location and applicable law. Where required, we request your consent before placing non-essential cookies or similar technologies on your device. For visitors where consent is required, we configure the Site to block non-essential tracking technologies, including Google Analytics 4, Microsoft Clarity, and the Meta Pixel, until consent is provided. You can manage or withdraw non-essential cookie preferences through the cookie controls made available on the Site. You may also control cookies through your browser settings, although disabling certain cookies may affect how the Site functions.

5. Legal Bases for Processing for EEA and UK Visitors

If you are in the EEA or the United Kingdom, we process personal information only where we have a valid legal basis. Depending on the context, this may be:

• Consent, for non-essential cookies and similar technologies, and where we otherwise ask for your permission;
• Legitimate interests, including operating and securing the Site, responding to business inquiries, understanding Site performance, and improving our services, provided those interests are not overridden by your rights;
• Steps taken at your request before entering into a contract, such as responding to a request to discuss our services or scheduling a meeting; or
• Legal obligations, where processing is necessary to comply with applicable law.

You may withdraw consent at any time through the Site’s cookie controls or by contacting us at legal@unmade.design. Withdrawal will not affect processing that occurred before you withdrew consent.

6. International Data Transfers

Unmade works with service providers that may process information in countries other than your own, including the United States. Personal information may also be accessed by our Mexican operating entity, Unmade Design Group, S.A. de C.V., where necessary to respond to an inquiry, discuss potential services, or support a client relationship. Where required by applicable law, we take reasonable steps to use appropriate safeguards for international transfers of personal information.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Notice, including responding to your inquiry, managing our business relationship, meeting legal or recordkeeping obligations, resolving disputes, and enforcing our agreements.

If you submit an inquiry but do not become a client, we generally retain your inquiry information for up to 24 months after our last interaction with you. We may retain information for a longer period where reasonably necessary to manage an active or prospective business relationship, meet legal or recordkeeping obligations, resolve disputes, enforce our agreements, or protect our rights. When personal information is no longer needed, we will delete it, anonymize it, or securely archive it as required or permitted by law.

8. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal information. You may also have the right to request a portable copy of certain information, to withdraw consent, or to opt out of certain forms of targeted advertising.

To make a request, email legal@unmade.design with the subject line “Privacy Request.” We may need to verify your identity before completing a request. We will respond within the timeframe required by applicable law.

If you are in the EEA or the UK, you may also have the right to lodge a complaint with your local data-protection authority.

9. California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional rights under applicable privacy laws, including rights to know, correct, delete, and opt out of certain processing of personal information.

We do not sell personal information for money. However, use of advertising and analytics technologies, including the Meta Pixel, may be considered “sharing” or targeted advertising under certain U.S. privacy laws, depending on how those technologies are configured and used. Where required, you can exercise available opt-out choices through the Site’s cookie preference controls or by contacting legal@unmade.design.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

11. Children’s Privacy

The Site is intended for business users and is not directed to children. We do not knowingly collect personal information from children under 16. If you believe that a child has provided personal information to us, contact legal@unmade.design and we will take appropriate steps to delete it.

12. Changes to This Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, technology, legal obligations, or services. When we update it, we will revise the “Last Updated” date at the top of this page. Material changes will be communicated as required by applicable law.

13. Contact Us

If you have questions about this Privacy Notice or how Unmade handles personal information, contact:

Unmade Inc.
Mailing address:
5823 Northgate Ln PMB 864
Laredo, Texas 78041-2662
United States

Unmade Design Group, S.A. de C.V.
Rio Mississippi 116
San Pedro Garza García, Nuevo León
Mexico
Email: legal@unmade.design